Access Bank Plc has debunked a viral social media video with allegations of missing N500 million funds belonging to a customer of the bank, describing the claims as “untrue” and “baseless.”
The bank, however, reaffirmed its commitment to maintaining the safety and security of its customers’ funds.
The allegations, brought to light by social media influencer Martins Otse, popularly known as VeryDarkMan, claimed that the family of a deceased customer could not access N500 million allegedly held in the deceased’s Access Bank account. Otse alleged that the deceased had disclosed the account and its balance to his family before his passing.
In its official response, Access Bank stated, “The allegations of missing funds in the Bank are most untrue and baseless. There is no N500 million or any other fund or amount missing from the subject customer’s account or from any other customer’s account with us.”
The bank added that independent stakeholders in the banking sector had corroborated its findings through thorough investigations, all concluding that the claims lacked merit.
Access Bank reiterated its adherence to the highest ethical standards, emphasising that it operates with strict respect for privacy laws.
The bank also advised the public against believing sensational, unverified claims intended to mislead and assured its customers of continued transparency and engagement.
However, the controversy appears far from over as Otse has challenged the bank’s response. In a post reacting to the bank’s statement, Otse wrote, “I just saw your response to the allegations of the missing N500 million naira from a dead client account. My first question to Access Bank is, why did
the bank statement skip from 2016 to 2020? Where are the statements of 2017, 2018, and 2019?”
